Last updated: 2018.7.17

At Pawsolaris, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [www.pawsolaris.com] (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, time zone

  • Cookies installed on your device

  • How you interact with the Site: viewed pages, referring websites, and purchase activity

When you make a purchase, we collect the following:

  • Your name, billing address, shipping address

  • Payment information (including credit card numbers, PayPal address, or other payment details)

  • Email address and phone number

We refer to this as “Order Information”.

2. How We Use Your Personal Information

We use the Order Information to:

  • Fulfill any orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with product or promotional updates (only with your consent)

We use Device Information to:

  • Improve and optimize our Site (e.g., analytics on how users browse)

  • Help us assess the success of marketing campaigns

3. Sharing Your Personal Information

We do not sell your personal data.

We may share your information with third parties to help us operate our business:

  • Shopify (e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping partners

  • Analytics tools (e.g., Google Analytics, Meta Pixel)

We may also share your data to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests.

4. Data Retention

We will retain your information for our records unless and until you ask us to delete it.

5. Your Rights (For EU/UK Customers)

If you are a European resident, you have the right to access, correct, update, or delete personal information we hold about you. You also have the right to:

  • Withdraw consent

  • Object to direct marketing

  • Request data portability

To exercise any of these rights, contact us at support@pawsolaris.com.

6. Cookies

We use cookies to:

  • Improve your browsing experience

  • Understand how you use our site

  • Remember your preferences

You can disable cookies via your browser settings, but some features of the site may not work correctly.

7. Changes to This Policy

We may update this policy from time to time to reflect operational, legal, or regulatory changes.

8. Contact Us

For more information about our privacy practices or to make a complaint, please contact us by email at:

📧 support@pawsolaris.com